Sunday, August 12, 2007

The New Anthem

This is the latest offering of Rahman and BharatBala to the spririt of the nation. This has been released on the 60th Anniversary of Indian Independence. These guys manage to make great music and videos celebrating the unity of India.



Video Courtesy usthadh007

Rahman as always rendered another version of our anthem, albeit the score has not changed much, it is the arrangement etc. which has done the magic.

His earlier video, a version of "Vande Mataram" was a runaway success, where the both lyrics and the music score was different from the original one. But that too was superb. It gave patriotism a youthful shade to it and made Vande Mataram hummable by one and all giving it a "cool" feeling. 



Video Courtesy arrahmanfans

Hope to get more of such ones from Rahman..

Enjoy..

Thursday, August 09, 2007

Cool ad..

Advertising is such a creative field... This ad talks about a bank but uses a seemingly different prop and models to convey the message. Pity not all ads are so good...

Cool ad..



Video courtesy subhasisbeura

Tuesday, August 07, 2007

New mungaaru male

Found this new version of the hit song from Munagaru Male.. in churmuri...


hilarious...

Saturday, August 04, 2007

Faceless Banking


Faceless
Originally uploaded by museum of dirt
Tring...

[Automated Message]
Welcome to XXX Bank
Enter your Credit Card or Debit Card number
787988799366313308
Thank you, enter your PIN
6532
Sorry, that is an invalid entry.. Please enter ur pin
6523
Sorry that is an invalid entry.... Transferring you to a customer service executive.
[beep] [beep] [beep]

All our Customer Service Executives are busy.. Your call is important to us.. Please hold the line, a customer service executive will be with you shortly..
.
.
.
.
.
All our Customer Service Executives are busy.. Your call is important to us.. Please hold the line, a customer service executive will be with you shortly..
.
.
.
.
All our Customer Service Executives are busy.. Your call is important to us.. Please hold the line, a customer service executive will be with you shortly..
.
.

[Executive]
Welcome to XXX Bank, this is YYY speaking, how may I help you?


[Customer]

Hi,

My account number is 28284239
.
I would like to know my balance


[Executive]

Surely, before that can I verify credentials


[Customer]

Yes..


[Executive]

Your date of birth?


[Customer]

mm-dd-yyyy


[Executive]

Your address?


[Customer]

343, aaa road,

BBBB


[Executive]

How often do you get statements?


[Customer]

That is the problem, I don't get statements. So I am calling for the balance


[Executive]

Sir, as part of verification, you will have to tell what is the frequency?


[Customer]
[Angry] Nil...

[Executive]

But sir, that does not match with our records.. please tell how often you get statement for us to verify you..


[Customer]

[At the edge] I DONT GET STATEMENTS.. I WOULD LIKE TO LODGE A COMPLAINT


[Executive]

Sir, I would have to transfer you to a different department which handles complaint. Can I put you on hold while I transfer..


[Customer]

[Sighs].. Ok..


[Executive]

Thanx, have a nice day...


[beep][beep][beep]


[Executive]

Welcome to XXX Bank, this is YYY speaking, how may I help you?


[Customer]

I would like to lodge a complaint regarding non receipt of statements.


[Executive]

Surely sir, before that I would like to know some details? What is your account number?


[Customer]

I already gave it.. anyway... it is 28284239


[Executive]

Thank you, Your Date of Birth?


[Customer].... Not again...


.........

-----------------------------------------------------------

How many times have we not gone through these kind of calls.... Banking today or for that matter many of the services have become faceless. There is no more personal rapport involved in most of these services. It is almost like one is just talking to some other machine everytime as we go through the same drill as above..

Many times it is so frustrating that one has to relate a certain problem to each of the executives and god forbid, if the call gets cut in between or the call gets transferred to a different department.. One has to repeat the same problem 'n' number of times to 'n' different executives.
But even though it is sometimes irritating.. It gives the ultimate convenience of being able to achieve most of the things just over the phone instead of actually visiting a bank which is a great achievement in itself compared to the olden days when one would have to go to the bank talk to the counter clerk, or the manager to get the work done.


But the present 'call center' based services though is a great thing, it has become so error prone either due to lack of commitment just from the fact that customer and employee are not face to face or lack of proper information furnished that many transactions invariably needs follow up either due to the delay in processing or due to some error in the processing.

How many times have you faced this?

Over Cautious

Found this post in the blog of my blogger friend Keerthi. Very interesting capture.. Translating for non Tamil audience


Munjagirthai Muthanna (Over cautious Muthanna)

This guy seems to have all the following on his cycle
2 Rearview mirrors,
2 Bells
1 Horn in the middle
1 Baggage Container in the front
1 Baggage hold at the back

To top it all a "helmet"

:-)